1. Scope of this policy
This Privacy Policy applies to the Global Alumni Network Android application, the website available at https://uewalumni.com/ , and related alumni services operated by Jhuxtello iTech.
By creating an account or using the platform, you acknowledge that your information will be handled as described in this policy.
2. Information we may collect
2.1 Account and profile information
When you register, complete your profile or update your account, we may collect:
- Full name and username.
- Email address and telephone number.
- Password in securely protected form.
- Profile photograph.
- Gender, date of birth or age group, where provided.
- Residential location, town, region or country.
- Alumni information such as institution, programme, department, graduation year, hall, class or membership details.
- Employment, occupation, professional skills, interests and business information that you voluntarily add to your profile.
2.2 Content and interactions
We may process information you submit through the platform, including:
- Posts, comments, reactions and messages.
- Images, flyers, documents and other uploaded files.
- Event registrations and participation details.
- Support enquiries and feedback.
- Membership, contribution or dues information, where those services are available.
2.3 Technical and usage information
When you access the service, our servers and service providers may automatically process:
- Internet Protocol address.
- Browser, operating system and device type.
- Login date, access time and session information.
- Pages, features and links accessed.
- Error, security and diagnostic logs.
- Approximate location inferred from an IP address, where available.
2.4 Information not intentionally collected
The application does not intentionally collect your contact list, call history, SMS content, precise device location, microphone recordings or continuous camera data unless a future feature clearly requests such access and you grant permission.
3. How we use information
Information may be used to:
- Create and maintain your account.
- Authenticate users and secure login sessions.
- Display and manage alumni profiles.
- Enable networking, posts, comments, events, opportunities and alumni communication.
- Process membership dues, payments or event registrations where applicable.
- Send account, service, verification, security and administrative notifications.
- Respond to enquiries and support requests.
- Prevent fraud, abuse and unauthorised access.
- Diagnose errors and improve the reliability, performance and usability of the service.
- Comply with legal and regulatory obligations.
4. Basis for processing information
Depending on the circumstances, we process personal information because:
- It is required to provide a service you requested.
- You have given consent.
- Processing is reasonably necessary to protect and secure the platform.
- Processing supports our legitimate operational interests without overriding your privacy rights.
- We are required to meet a legal or regulatory obligation.
6. Payments and transaction information
Where the platform supports dues, membership payments, donations, event payments or related transactions, payments may be handled by an independent payment service provider.
We may receive transaction references, payment status, amount, date and limited payer information needed to confirm and reconcile a payment. We do not intentionally store full bank-card numbers, card PINs or security codes on our platform.
Payment providers process payment information according to their own privacy and security terms.
7. Device access and permissions
The mobile application is primarily a secure mobile interface for the alumni website. Depending on the action you choose, the application may:
- Access the internet to load the platform and synchronise account information.
- Open the device file picker when you choose to upload a profile photo, flyer or document.
- Open external applications for telephone, email, SMS, WhatsApp, maps or other supported links.
Selecting a file gives the application access only to the file or files you choose through the device picker. You may cancel the picker without selecting anything.
9. Information security
We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, loss, disclosure or destruction.
These safeguards may include encrypted HTTPS connections, password hashing, controlled administrative access, session protection, backups, logging and software maintenance.
10. Data retention
We retain personal information only for as long as reasonably necessary to:
- Operate your account and provide the service.
- Resolve disputes and respond to support requests.
- Maintain security and prevent fraud or abuse.
- Meet accounting, legal, contractual and regulatory obligations.
When information is no longer required, it may be deleted, anonymised or securely isolated until deletion from backup systems according to our backup cycle.
Certain transaction, audit, fraud-prevention or legal records may be retained after account deletion where reasonably required by law or legitimate security obligations. Such retained information will not be used to continue the deleted account.
11. Account and data deletion
You may request permanent deletion of your Global Alumni Network account and the personal data associated with it.
A deletion request can be submitted through our public account deletion page:
We may need to verify that you own the account before completing deletion. Once verified, the account and associated data will be deleted unless specific records must be retained for legal, security, fraud-prevention or financial-record obligations.
Deleting the mobile application from your device does not automatically delete your account.
12. Your privacy choices and rights
Subject to applicable law and verification of your identity, you may request to:
- Access information associated with your account.
- Correct inaccurate or incomplete information.
- Delete your account and associated information.
- Withdraw consent where processing relies on consent.
- Object to or restrict certain processing activities.
- Receive an explanation of how your information is handled.
You may update certain profile information directly after signing in or contact us at support@uewalumni.com .
13. Children’s privacy
The platform is intended for alumni, authorised members and other eligible users. It is not designed for unsupervised use by children below the minimum age required to independently consent to online services under applicable law.
Where we learn that information from an ineligible child has been submitted without appropriate authorisation, we will take reasonable steps to remove it.
14. External websites and applications
The platform may contain links that open WhatsApp, email, telephone services, payment services, social networks, websites or other third-party applications. Those services are operated independently and are governed by their own privacy policies.
We are not responsible for the privacy practices, availability or content of independent third-party services.
15. Changes to this policy
We may update this policy when the platform, applicable requirements or our information practices change. Updates will be published on this page with a revised “Last updated” date.
Where a change materially affects users, we may also provide notice through the platform or another appropriate communication channel.
16. Contact us
For privacy questions, account deletion requests, complaints or requests relating to your personal information, contact:
| Application | Global Alumni Network |
|---|---|
| Developer | Jhuxtello iTech |
| support@uewalumni.com | |
| Website | https://uewalumni.com/ |
| Country | Ghana |